Reviews
State Farm® Agent Scott Hammond
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Susie Strickland
October 30, 2026
"Jaymi Ayres has always been right on it when we need her help & expertise. We highly recommend her as an insurance agent."
We responded:
"Thanks for your super kind review of my office manager and of Scott Hammond State Farm Insurance Agency. We very much appreciate your business and your timely review! We endeavor to deliver every day on our promise as good neighbors! Appreciate you!
Scott Hammond,
Statefarm Insurance,
Eureka, California"
Abbie Comiskey
October 29, 2026
"Jaymi was super helpful! She helped explain what I was paying for and was very nice."
We responded:
"Thanks for your amazing and kind review of Scott Hammond State Farm Insurance Agency super appreciative of your business and the kindness of your review.
Our goal is to be amazingly good neighbors to everyone and to be community involved, hospitable, great communicators, and even better insurance advisors. Appreciate you and thank you for your business!🦾💯
Scott Hammond
State Farm insurance
Eureka, California"
James Einwechter
October 28, 2026
"Took care of what I needed quickly and professionally"
We responded:
"Thank you, James for your great review and appreciate your business, sir…
. We endeavor to offer atmosphere great service, hospitality and kindness and expertise goes beyond being a good neighbor.
Call me personally anytime at 707-444-2504 and like a good neighbor I will be there🦾☑️"
David Barsuglia
October 28, 2026
"Talked to Amy on the phone and she was able to help me with my car insurance. Did it all over the phone abd she was very helpful and nice."
We responded:
"Hello, my good friend and good neighbor David Barsuglia !!
It’s such a cool part of my job to read positive reviews like yours!
Thanks for being an amazing customer a good friend of the Scott Hammond State Farm Insurance Agency
We will always endeavor to deliver good service, communication, kindness, and hospitality. Just like a good neighborhood!🤘🏽💯☑️🦾"
Kala Martin
October 28, 2026
"I went into the office and paid a bill, and had other questions about something totally unrelated. It was dealt with very quickly, and I got information that was understandable, and will be very easy to follow. Thank you State Farm! Thank you Jaymi!"
We responded:
"Thanks Kala for the great review and I really appreciate your business and it comes as a real treat to hear You’re happy with our services here at Scott Hammond State Farm Insurance!!
Endeavor to deliver a curated and amazing insurance experience with the hospitality, kindness, communication, and on the spot great advice for all your insurance needs.
Thanks again for your business and appreciate your kind review!🦾💯
"
Russell Blevin
October 14, 2026
"Scott and his team are so great to work with! He truly embodies being a great neighbor. Scott is always looking for ways to provide value to people and models incredible consistency. Scott has become more than just an agent to me and I consider him a great friend. I was able to work with Scott and his team to get setup with auto and life insurance. He made the process simple and was available to provide clear and concise answers to all of my questions. If you're reviewing your insurance needs or needing better customer service, Scott and his team should be at the top of your list!"
We responded:
"Thanks Russell for such a great review of Scott Hammond Statefarm in my amazing team. We really appreciate the encouragement and the positive words as we endeavor to be amazing, good neighbors, providing great service and hospitality and communication and the best insurance on the planet!
Thank you again
Scott Hammond
State Farm insurance
Eureka, California"
Stephen Friedrich
October 12, 2026
"Very professional, always answers every question. Amy is extremely helpful and answer any questions you may have. Scott when out of his way for me when I got stuck down on the river bar. When it was discovered that no tow company in humboldt would come get me out he paid out of own pocket to get someone out there to get me out. Scott and his team have my respect."
We responded:
"Thank you Steve for your super positive review of Scott Hammond, State Farm and our amazing team of stellar performers! We do everything we can to put the customer first and offer great communication, service, and outstanding hospitality to everyone we do business with. Appreciate your friend!
Scott Hammond, State Farm Insurance, Eureka, California."
Steve Darnall
October 12, 2026
"Friendly agent and staff. Never any issues with claims. Nice to work with people in person and they find prompt answers to questions."
We responded:
"Thank you Steve for your encouraging and positive review of Scott Hammond State Farm Insurance Agency, Eureka, California. Our team endeavors to be the number one Life and auto insurance business on the north coast of California and Humboldt County. Thanks again for your kindness and like a good neighbor… We will be there!
Respectfully,
Scott Hammond,
State Farm insurance, Eureka, California."
Dylan rapp
October 1, 2026
"Amy is great"
We responded:
"Thanks Dylan for an amazing five star review on Google for Scott Hammond State Farm Insurance Agency. Very much. Appreciate your business and we consider you a good neighbor! Thanks for considering us amongst the many choices in Humboldt and in California. We endeavor to create an environment of kindness, hospitality, great service, and excellence and all we do!
Thank you,
Scott Hammond
State Farm insurance
Eureka, California"
Mike Beauchemin
September 29, 2026
"Amy is great to work with. She is very knowledgeable and helpful and made our transition from Hawaii to California insurance seamless."
We responded:
"Thank you, Mike for your favorable and kind hearted review. We are always trying to exceed expectations and really appreciate your recognizing that! We are here like good neighbors and Eureka California and call us anytime at 707-444-2504 and we will be there just like a good neighbor!
Thank you,
Scott Hammond, agent,
State Farm Insurance, Eureka, California"
Khristy Garrelts
September 14, 2026
"I’m always able to speak with a human being instead of AI.
truly appreciate this.
also felt my interests were addressed as an individual
called trying to figure out how to meet my changing budget and was given all options available, not biased but truly trying to accommodate me providing all potential choices
I would recommend to everyone especially seniors, we are often bamboozled with everything on electronic devices
It’s refreshing to find a human on the other side of the phone"
We responded:
"Really really appreciate your kind review and thank you for taking the time to acknowledge the hard work of an amazing team of Scott Hammond State Farm Insurance Agency. We very much appreciate your business and endeavor to deliver with good service and communication and hospitality every day of the week! Like a good neighbor will be there! Respectfully, Scott Hammond, agent Statefarm, Eureka, California."
Glenda Hesseltine
September 10, 2026
"Great customer service from both Jaimie and Tony regarding a lost car insurance card. They took good care of me"
We responded:
"Thanks 🙏
Really appreciate your kind compliment Glenda as we endeavored to be the best State farm office… Voted number one by the North Coast Journal and in our 13th year, Scott Hammond State Farm Insurance Agency and stellar customer service, hospitality, and top-of-the-line advice in communication to everyone💯🙏❤️
"
Patrick Swain
September 10, 2026
"Very professional and super responsive. All around great insurance agency."
We responded:
"Thanks, Patrick for your great compliments and appreciate you as a customer and fellow human being! We endeavor to provide excellent customer, hospitality, advice, communication, and over-the-top service and everything we do. Thanks again and appreciate your business.💯🦾✅"
Celeste Wolfe
September 3, 2026
"Absolutely wonderful meeting with Jaymi Ayres, Insurance Agent. In depth discussion of all available to my family for complete coverage. First time in almost 30 years that I had an agent do such a thorough discussion of my coverage. And, charming to boot. Highly, highly recommend this State Farm office!!"
We responded:
"Thank you, Celeste for your great review of Scott Hammond, Statefarm and Jaymi and appreciate your kind comments"
brad ludwig
August 11, 2026
"Amy is great and answered all my questions and took care of my rebate info!!!"
We responded:
"Thanks Brad for the great review of the Scott Hammond Statefarm team! We really appreciate the customers like you and endeavor to treat you like family with great communication, hospitality, expertise and five star service every time! Appreciate you and thank you for your business, sir!
Scott Hammond, agent
State Farm Insurance
Eureka, California"
David Ball
August 7, 2026
"Recently moved to California from Oregon. I’ve been with State Farm a long time so I contacted Scott’s office and talked to Jayme. In a half hour She had everything taken care of. She actually saved me money in California over the Oregon rate. She was knowledgeable, efficient, and lots of fun. I highly recommend her and Scott Hammond‘s office."
We responded:
"Thank you, David for a great review and appreciate you. We strive to offer the best service that an insurance office can with great communication, hospitality, effective advice, and of course great attitude at all times. We respect you and thank you for your business and welcome to the family."
Christina Kyler
July 30, 2026
"Boy.. Statefarms not what they used to be. I switch to this specific Statefarm thinking they’d understand rural issues. Of course they assured me they do. They set me up an appointment for a specific time to discuss limits is like a payment amount. I live rurally so I literally have to go sit on the side of a mountain to make calls. The time came and passed. I called them. Was told they’re not available. No apology for my time wasted. Just call back. No thank you. Later they asked for the mileage on my truck. Idk how that’s your business. I sent them a picture of my dash w current mileage. They literally had me drive two hours to get a receipt from Walmart prove myself. A receipt that wouldn’t be hard to fake if I were trying to do that. I just do t get it. I pay through the nose to get this bs service. Might as well go w progressive"
We responded:
"Christina,
Wow...color me amazed. Your experience is not our norm...Love to talk and address your concerns personally...Like a good neighbor.
appreciate your candor and would love to solve the issues you adressed.
Respectfully,
Scott Hammond, agent
state farm Insurance
Eureka, CA"
Rita Wesa
July 23, 2026
"I had a towing question and my insurance wasn’t able to cover it, but Jayme gave me a great ideas and I was able to resolve my issue."
We responded:
"Thank you, Rita for the kind Google review for Scott Hammond State Farm Insurance Agency. Would they appreciate your business and look forward to helping you with great communication, hospitality, professional advice, and 100% great service.💯 thanks again for your kindness and❤️
You are awesome review of our Statefarm agency!💯🦾"
Aiko Michot
July 6, 2026
"I have always chosen State Farm Insurance because processing past claims has been fast and hassle free. But this branch in particular, is by far the most outstanding one that I have worked with. They prioritize customer needs and really advocate on our behalf. The staff is warm, patient and caring. Amy Rojos has been my go to person. She is incredibly knowledgeable about the various types of insurance and competent. In a time where everything is becoming automated, it is refreshing to work with a team that centers around humanistic values and care."
We responded:
"Thank you so much for your kind and positive review of the Scott Hammond State Farm Insurance Agency located in downtown Eureka, California! Very much appreciate your positivity and we try to reflect it back to the community and community involvement and acts of service an amazing customer relationships!
We are all about positive communication, hospitality, connection, and being there just like good neighbors! Thank you for being a great customer and we appreciate your business
Scott Hammond
State Farm insurance
Eureka, California"
Donna Ragon
June 30, 2026
"The team at Scott Hammond State Farm are helpful and patient, I really appreciated their efforts in helping me secure great insurance at an affordable rate!"
We responded:
"Thank you, Donna for your amazing and kind hearted review of our Statefarm insurance office located in downtown Eureka, California. We very much appreciate your business and look forward to continuing to earn it! We always strive to core values such as hospitality, positivity, great communication, and good problem-solving. We treasure our relationships and our
Connections with our customers in our community and you’re part of that! Thanks again for your kind words!
Scott Hammond,
State Farm Insurance
Eureka, California
"
Nikki Brooks
June 29, 2026
"Jaymi was such a help when it came to starting a new policy for me! There was great communication, and she was able to fit me in for an appointment the moment I called! Also good prices too especially for the college students, I highly recommend :)"
We responded:
"Thank you so much for your amazing review of our Statefarm world headquarters here in Eureka, California, California. Yes Jaime is amazing and thank you for being an amazing customer. We endeavored to offer top-of-the-line communication, hospitality, and service that’s beyond average! Very much appreciate you taking the time for the kind of Google review and like a good neighbor… We’re gonna be there!
Respectfully,
Scott Hammond,
State Farm,
Eureka, California"
Scott Martin
June 29, 2026
"Scott an his entire staff are always so helpful and proactive looking for ways to save my family $$$ and making sure we have adequate coverage. Jaymi goes above and beyond, she is always such a help!"
We responded:
"Thank you, Scott for your amazing review of the Scott Hammond State Farm Insurance Agency very much. Appreciate you taking the time to recognize excellence and we endeavor to be excellent in our communication, great service, and hospitality! Please call us anytime that we can help… Like a good neighbor… We’re going to be there! Thanks again for the kind of review on Google
Scott Hammond
State Farm Insurance,
Eureka, California"
Kerrie
June 29, 2026
"After a sudden change in my circumstances I needed a lot of help sorting out my insurance needs. Everyone I have spoken with at Scott Hammond's office has been stellar- especially Amy! Thank you all for your patience and assistance. Great follow-ups, too! Thanks for being there every step of the way.
I needed help, yet again, with automated payments and Jaymi was there for me again. Always cheery and helpful, she has been there for me over the last few years. I am eternally grateful for you and State Farm."
We responded:
"Thanks for the kind words. I 'm glad we were able to assist you with your insurance needs and that you had such a positive experience!
Thanks for the review! I am happy to hear you had a great experience during your recent visit to our office. We are looking forward to the next time you stop by!
Thank you for your review, Kerrie! We enjoyed assisting you with your insurance needs today. We look forward to seeing you at our office again!"
Donald Lee
June 29, 2026
"I had the pleasure of speaking with Jaymi today about insuring our new travel trailer, and the experience was outstanding. Her knowledge, professionalism, and genuinely caring personality made the entire process quick, easy, and stress-free. She took the time to answer all of our questions and made us feel confident that we were making the right choice for our family's needs.
Thank you, Jaymi, for your exceptional support and dedication. Knowing our travel trailer is properly insured gives our family peace of mind as we set out to explore the country and make lasting memories. We truly appreciate your excellent customer service and highly recommend working with you!"
We responded:
"Thanks, Donald for the excellent review of Scott Hammond State Farm Insurance Agency. We are the only Statefarm agent in downtown Eureka and endeavor to serve people with kindness, Quality, great communication, and top-of-the-line hospitality and service. Anytime you need something you have access to us as we are great communicators and are fully staffed and pick up phones and do live calls and you’ll rarely get an answering machine or a AI robot!
Thanks again for the kindness of your review and very much appreciate your business!
Scott Hammond, agent
State Farm insurance
Eureka, California. L
"
Bill Hayhurst
June 25, 2026
"Jamie helped us with all our questions and answers and saved us some money from both me and my wife. She's a great asset for Scott Hammond insurance agency. He appreciate her help and explaining everything. Recommended her for reviewing all your insurance policies. She did a great job. And I wanna say, thank you"
We responded:
"Thank you, Bill for your amazing review of our State Farm agency here in downtown Eureka, California. Very much appreciate your feedback and your kindness in doing so! We will always endeavor to offer the top-of-the-line service, hospitality, communication, and excellence in all that we do. I very much appreciate your business personally! Thanks again for the kindness of your Google review.
Scott Hammond, agent
Statefarm insurance
Eureka, California"